Contact 1UP Health & Wellness
Support for shopping, delivery, membership, and store questions
Reach the team for help with storefront browsing, local delivery, collection, membership access, and product guidance.
Response windows
WhatsApp support
Fastest route for order updates, delivery coordination, and quick support questions.
+27 72 502 3113
Open WhatsAppEmail support
Best for membership questions, documentation, business enquiries, and detailed requests.
Send emailCall a store
Use our stores page to contact your nearest location for pickup, inventory, or routing help.
Store-specific assistance
View storesBefore you message us
What we can help with
- Product and assortment guidance
- Store availability and collection
- Delivery radius and timing questions
- Membership and account assistance
- Order issues, damaged items, or fulfilment errors
- Returns guidance for eligible accessories and non-restricted goods
Helpful routes
Frequently asked questions
Fast answers about delivery, payments, products, and account support.
Support requests
Share a fuller issue summary for order follow-up or account help.
Store locations
See collection points, hours, and store-specific shopping routes.
Returns guidance
Understand restricted products, exceptions, and what qualifies for review.